The agreement.

You may install and use Halopen on Macs you own or control. While your subscription is active, you may use Halopen freely on those Macs. We’ll do our best to keep Halopen running, accurate, and improving.

Halopen is free to download, and every account begins with a 14-day trial of the full product. No credit card is required to start the trial. When it ends, cloud transcription stops until you subscribe; the app, your settings and your history remain on your Mac.

Halopen Pro is sold as a monthly or annual subscription, or as Lifetime, a single payment with no renewals. Monthly and annual plans are charged when you subscribe and renew automatically at the price you agreed until you cancel.

If you cancel, you keep Pro features through the end of the period you paid for. After that, dictation stops until you subscribe again. None of your settings are deleted.

Changed your mind? You get your money back. If you ask within 14 days of paying for a plan (Monthly, Annual or Lifetime), we refund that payment in full. The same applies within 14 days of an annual renewal. You don’t need to give a reason.

How to ask. Use the form at halopen.com/withdraw, or email hello@halopen.com from the address you bought with. Your request counts from the moment you send it, so a request sent on the last day is on time.

What happens next. We refund the full amount to the card or account you paid with, at no cost to you, and never later than 14 days after your request. A refund ends the plan it paid for: a subscription stops straight away and a Lifetime licence ends. Your settings, vocabulary and history stay on your Mac.

Monthly renewals. After those first 14 days, monthly payments aren’t refunded. Cancel any time from your account; Pro keeps working until the end of the month you’ve paid for, and you won’t be charged again.

Cancelling on its own stops future payments; it isn’t a refund. Inside a refund window, the withdrawal form does both.

These promises add to any rights you have under the law where you live.

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period ends 14 days after the day the contract is concluded, which is the day you pay for your plan.

To withdraw, tell us your decision with a clear statement. The simplest way is Withdraw from contract here, which is always available: we email you an acknowledgement showing what you submitted and the date and time you submitted it. You can also email hello@halopen.com, call +1 (406) 668-1169, or write to MERIA, LLC, 101 Mason St, Charlevoix, MI 49720, USA. You may use the model form below; you don’t have to. You meet the deadline if you send your withdrawal before the 14 days are up.

Effects of withdrawal. We refund all payments received from you for this contract without undue delay, and no later than 14 days after we are told of your decision, using the same means of payment unless you expressly agree otherwise. You pay no fees for the refund and nothing for the Halopen access you used during the withdrawal period. Once you withdraw, Halopen Pro stops working on your account.

Model withdrawal form (complete and return only if you wish to withdraw). To MERIA, LLC, 101 Mason St, Charlevoix, MI 49720, USA, hello@halopen.com, +1 (406) 668-1169: I hereby give notice that I withdraw from my contract for the provision of the following service: Halopen Pro [Monthly / Annual / Lifetime]. Ordered on: … Name: … Address: … Signature (only if this form is sent on paper): … Date: …

Don’t use Halopen to do anything illegal, violate other people’s privacy, or distribute material that you don’t have the rights to. Don’t reverse-engineer the app to extract our API keys or build a competing product on top of our infrastructure. That’s about it.

Halopen is provided as-is. We work hard to make it good, and we ship updates regularly, but we can’t guarantee it will be uninterrupted or perfect. Transcription quality depends on your microphone, your environment, and the third-party speech models we route to.

To the extent permitted by law, our liability for anything related to Halopen is limited to the amount you paid us in the past twelve months.

Our privacy policy describes everything Halopen collects, where it goes, and how long it stays. That document is part of this agreement.

We may update these terms from time to time. If we change anything material, we’ll email subscribers before the change takes effect. Continued use of Halopen after a change means you accept the updated terms.

You may stop using Halopen and cancel your subscription at any time. We may suspend or terminate accounts that abuse the service or violate these terms. We’ll let you know why, and we’ll refund the unused part of a paid monthly or annual period; for Lifetime, the purchase price in full if the account is terminated within a year of buying.

Halopen is a product of MERIA, LLC, a United States limited liability company. These terms are governed by the laws of the United States and the state in which MERIA, LLC is registered. Disputes we cannot resolve in conversation will be handled by binding arbitration in that state, except where applicable law requires court adjudication. Nothing in these terms takes away a right you have under the consumer law of the country where you live.

For anything else, write to hello@halopen.com, call +1 (406) 668-1169, or write to MERIA, LLC, 101 Mason St, Charlevoix, MI 49720, USA.